On This Page:
- Current AEI publications
- Enhancing the mobility of disabled people: Guidelines for practitioners (PDF) (TRL, Ltd.)
- More than 100 links in nine languages in 25 countries, relevant to the design and provision of accessible transport.
Our Newsletter: We publish a twice-yearly Newsletter, Accessible Transportation Around the World, with news and updates on events and trends in accessible transportation in Asia, Africa, the Americas and elsewhere. Archives of AEI Newsletters in English and Spanish are found on this web site. Contact AEI if you prefer to receive an e-mailed or print version of this free publication.
Our guides: In addition to our new guide, Paratransit for Mobility-Impaired Persons in Developing Regions: Starting Up and Scaling Up, three introductory AEI guides are available on the Internet or you may contact AEI to receive a free hard copy.
- Mobility for All: Accessible Transportation Around the World. This introductory guide presents an overview of access to pedestrian infrastructure, bus, rail, door-to-door and other vehicles. Go to www.miusa.org/idd/resources/files/accessibilityresources/mobilityforall/view. Also available in Chinese, Indonesian, Japanese, Portuguese, or Vietnamese.
- Making Access Happen: Promoting and Planning Transport for All. Intended for advocates and planners, this guide introduces the process of creating accessible transport, supplementing the material in Mobility for All. Download at www.independentliving.org/mobility/rickert200302.pdf. Download the Spanish version in our “Spanish/Español” section at www.globalride-sf.org.
- Transport for All: What Should We Measure? Comments on the use of indicators and performance measures for inclusive public transport in developing regions. Available in English and Vietnamese.
Learn about access to public transport and pedestrian ways in developing countries.
This 206-page guide was produced under the auspices of the UKs Department for International Development (DFID) (Copyright TRL Limited). The project team included TRL, CSIR Transportek in South Africa, Access Exchange International, Indias Central Institute of Road Transport and other agencies. The views expressed are not necessarily those of DFID. Contact AEI to inquire about CD or print versions of this guide.
The following selected web sites are annotated with key publications that focus on accessible transport. An asterisk (*) means the entire publication is available at the site. In many cases, you can also type the title of a publication into a search engine such as Google.
Beautiful Gate Foundation for the Disabled (Malaysia, in English)
Advocates for accessibility to transport and public space.
Centro de Vida Independente do Rio de Janeiro (Brazil, in Portuguese)
A major independent living center with a history of strong promotion of access to public space and public transportation.
Disability News Asia (India, in English)
A valuable source of news and reports on disability issues in Asia.
Disabled Peoples International (Canada, in English, French, and Spanish) Regional offices and local chapters, with international and local advocacy.
Ethiopian Center for Disability and Development, for their Guide to Accessible Addis Ababa and the status of their project titled Promoting Accessibility in Ethiopia.
Fundación Rumbos (Argentina, in Spanish)
Site of a major disability NGO in Argentina that advocates for accessible public transit.
Fundación Saraki (Paraguay, in Spanish)
An NGO that advocates for access to transport in Paraguay.
GAMAH (Belgium, in French)
Promotes improved access for persons with disabilities.
Global Alliance on Accessible Technologies and Environments (GAATES, Canada)
“Brings together individuals and organizations dedicated to promoting accessibility of electronic and communication technologies and accessibility of the built environment.” Go to their website to enroll in their periodic news service listing disability news around the world.
Global Disability Rights Library
For information about this resource for persons with disabilities in developing regions.
Handicap International (France, in French, English, and German)
An aid organization specialized in the field of disability, promoting accessible transport in its work around the world.
HealthWrights (USA, in English)
A fine overview of health issues and rural development is available from the HealthWrights Newsletter on this site, providing the reader with a context for addressing rural transport needs.
Institute on Independent Living (Sweden)
Go to "Library," then "Rickert" to download Making Access Happen: Promoting and Planning Transport for All* (in English).
Instituto Metropolitano de Urbanismo Taller Caracas (Venezuela, in Spanish)
City agency promoting accessibility to transport and the built environment.
Keroul (Canada, in English and French)
"Tourism and culture for people with restricted physical ability."
Libre Acceso (Mexico)
Helpful information on accessibility and related issues in Spanish*
Mobility International USA.
Leadership training, international exchanges.
This international development charity supports people with mobility disabilities.
REDI (Argentina, in Spanish)
For documents on Argentina’s national legislation on accessibility and transport.
Rolling Rains Report (USA)
Precipitating dialogue on travel, disability, and universal design.
Royal National Institute of Blind People
Supporting blind and partially sighted people.
Society of Disabled Persons of Penang (Malaysia, in Chinese and English)
Includes helpful diagrams in the section on accessibility.
SUSTRAN: The Sustainable Transport Action Network for Asia and the Pacific
Promotes inclusive design of public transportation (English).
Svayam (India, in English)
An initiative of the Sminu Jindal Charitable Trust based in New Delhi, Svayam is a leading advocate for accessible public space and public transportation in India and beyond. Svayam was the host agency of TRANSED 2012 (see below).
Técnico Lisboa (Lisbon, Portugal, in English and Portuguese) For information from the host for the 14th International Conference on Mobility and Transport for Elderly and Disabled Persons, to be held July 2015.
TRANSED 2012 (The 13th International Conference on Mobility and Transport for Elderly and Disabled Persons)
Held in New Delhi, India, September, 2012.
To learn more about the United Nations Convention on the Rights of Persons with Disabilities.
Viet-Nam Assistance for the Handicapped (VNAH) (USA, in English and Vietnamese)
Promotes accessible transport in Vietnam.
Access Exchange International (USA) To download Paratransit for mobility-impaired persons in developing regions: Starting up and scaling up.* (90 pages) To download this guide in Spanish, go to www.globalride-sf.org/paratransit/Guide_esp.pdf. Other AEI guides relevant to paratransit services include: Making Access Happen: Promoting and Planning Transport for All,* and Transport for All: What Should We Measure?*
Animal Traction Development, for links to information on rural transport.
City Fix (USA, in English) For a posting by AEI's Executive Director on modifications to auto-rickshaws and cycle-rickshaws to enhance their usability by passengers with disabilities
Department for Transportation (UK) for publications on paratransit modes.
Disabled Persons Transport Advisory Committee (UK, in English) This website is "closed," but remains a good place to download information on different paratransit and other accessible transport modes.
Ecocabs (India, in English and Hindi) The "world's first dial-a rickshaw" service, in the Chandigarh area of northern India. This innovative cycle-rickshaw system uses call centers and other features that assist elderly passengers, and many persons with disabilities as well. The website keeps readers posted as the system initiates new innovations.
EMBARQ (USA and country offices) For information and updates on paratransport and other transit modes, including motorized auto-rickshaws.
- Federal Transit Administration (USA)
Google Planning Guidelines for Coordinated State and Local Specialized Transportation Services* This is an older document, but one of the very few available to assist the paratransit planning process.
Institute for Transportation Development and Policy for this report.
International Forum for Rural Transport and Development, publishing Forum News on rural transportation, in English, Spanish, and French.
International Transport Forum (France) To download Improving Access to Taxis.* (83 pages, in English and French)
Paratransit Heroes, a video by Kate Toran of the San Francisco Municipal Transportation Agency
Practical Action (UK and regional offices)
Includes a helpful focus on rural transport issues in developing countries.
Project Action (USA) This major site has a wealth of information on paratransit topics in the USA that are also relevant to other countries. Go to "Resources & Publications," "Training" and other sections.
Transportation Cooperative Research Program (USA) for paratransit publications.
Transportation Research Board (USA) Type "paratransit" in the search box for a broad range of TRB publications.
TRL Ltd. (UK) for "The preliminary design of many-to-few dial-a-bus services." (LR789)
World Health Organization, to download the International Classification of Functioning, Disability and Health,* of relevance to eligibility certification and other paratransit topics.
Association of Travel Instruction (USA)
Travel orientation for persons with disabilities.
Diversity Shop (Canada & USA, in English)
Ten Commandments of Communicating with People with Disabilities. A training video recommended by transit agencies.
Project Action (USA, in English, some materials in Spanish and Farsi)
Most of the content is relevant to transit drivers and staff everywhere.
- ADA Bookmark.* Similar to a pocket guide for passengers.
- Rights and Responsibilities of Transit Customers with Disabilities.* Spanish version: Derechos y responsibilidades de los clientes del sistema de transito con discapacidades.*
- Taxicab Pocket Guide.* Rights and responsibilities of drivers and customers with detailed advice for drivers. Spanish version: Guia de Bolsillo para Taxis.*
- Transit Operator's Pocket Guide.* An excellent and detailed pocket guide.
Secretaria Nacional de Transporte e da Mobilidade Urbana, Ministerio das Cidades (Brazil, in Portuguese)
Atendimento adequado as pessoas com deficiencia e restrições de mobilidade (2006).
Jim Stanbury (South Africa) Contact Jim Stanbury at Arcus GIBB in Cape Town for Let's Get South Africa Moving (a training video for bus drivers and others, by City of Cape Town and others), and Special Needs Passengers: Barriers encountered in a journey by commuter rail (South African Rail Commuter Corp. & Arcus Gibb).
World Bank (USA)
Click to download the Transit Access Training Toolkit* in English, Spanish, or Portuguese versions. Feel free to use the training posters, citing the World Bank as the source. Contact the World Bank or contact AEI for a mailed print or CD version of the Toolkit.
Training modules for use by aid and development bank personnel may be found at www.worldbank.org/disability/cc2012. Module 8 on "Enabling Environments" contains four helpful presentations on different aspects of accessibility.
- Access Exchange International
Contact AEI for Universal Access to Bus Rapid Transit: Design, operation, and working with the community,* a series of composite case studies “to put a human face” on the use of BRT accessibility features. To download this document, go to www.vtpi.org/AEI_BRT.pdf.
Ahmedabad's Bus Rapid Transit system (Janmarg) (India, in English)
"Towards a safe, accessible and efficient transport system."
American Public Transportation Association
Go to the Resource Library and type Bus Rapid Transit in the search box.
Brett Co. (UK)
Go to “Kassel Bus Boarding Kerb Systems” on a search engine, or to www.youtube.com/watch?v=W0b4Su7wceU for information on Kassel Kerbs to enhance docking of buses.
City of Cape Town: Integrated Bus Rapid Transit website (South Africa, in English)
An excellent Bus Rapid Transit website with helpful links to BRT city websites around the world.
EMBARQ: World Resources Institute (USA, in English and Spanish)
News and events in the field of Bus Rapid Transit and other transport and pedestrian modes
Institute for Transportation and Development Policy (USA)
Many articles and resources on BRT systems in less-wealthy countries as well as the accessible pedestrian and bicycle paths to connect with them. Go to "Library" and "BRT Planning Guide" to download sections of the Bus Rapid Transit Planning Guide,* by Lloyd Wright and others (2007). 800 pages of text and nearly 1,000 illustrations on all aspects of planning BRT systems. A new 4th edition is in preparation, with a chapter on Universal Access.
Megabús (Pereira, Colombia, in Spanish)
The site of Pereira, Colombia's, accessible BRT system.
Metrobús (Mexico City, in Spanish)
For a discussion of access features.
Nelson\Nygaard Consulting Associates (USA)
To download Safe Routes to Transit: Bus Rapid Transit Planning Guide (Pedestrian Section)*, 42 pages.
Project ACTION (USA)
To download Accessible Design Guide for Bus Rapid Transit Systems.
SiBRT (Latin America, in Spanish, English, and Portuguese)
"High quality urban public transportation for all."
TransMilenio (Bogotá, Colombia, in Spanish and English)
The site of one of the worlds best-known BRT systems which has pioneered a number of accessibility features. Accessibility features are presented in Spanish at www.transmilenio.gov.co/WebSite/Contenido.aspx?ID=PoblacionEnSituacionDeDiscapacidad
An interesting introductory article on BRT
World Bank (USA)
- To download Technical and operational challenges to inclusive Bus Rapid Transit: A guide for practitioners,* available in English and Spanish versions.
- Also to download the Bus Rapid Transit Accessibility Guidelines* (English) or Pautas de Accesibilidad para Sistemas Integrados de Transporte Masivo* (Spanish).
- To download Inclusive Design of Bus Rapid Transit: Experience from Latin America,* by Gerhard Menckhoff.
PRIMARY FOCUS ON DESIGN AND IMPLEMENTATION OF ACCESSIBLE TRANSPORT VEHICLES, STOPS, TERMINALS AND FACILITIES.
(Several sources also address access to the built environment and pedestrian infrastructure, as well as policy frameworks for access across transit modes.)
Americans with Disabilities Act
Go to Transportation Vehicles
These are the official USA standards.
Department for Transportation (UK)
The official guidelines of the United Kingdom are found here. This is the home of Inclusive Mobility: A Guide to Best Practice on Access to Pedestrian and Transport Infrastructure* (164 pages). Go to “Access for disabled people” for guidelines* to access to buses, rail, paratransit, taxis, aviation, ferries and shipping, pedestrian ways, and accessible parking for automobiles. Accessible Train Station Design for Disabled People: A Code of Practice* (312 pages) is available at this site.
ECOMO Foundation (Japan, in Japanese)
The Foundation for Promoting Personal Mobility and Ecological Transportation (ECOMO) is a key site for information on Japanese norms and research. An English version of ECOMOs Guidelines to Improve Barrier-Free Access for Public Transport Passenger Facilities can be obtained by contacting email@example.com.
Ann Frye Limited (UK)
Advice on meeting the needs of disabled and older people as public transport users, pedestrians and motorists.
Hong Kong government (Hong Kong, in Chinese and English)
For their Guide to Public Transport for Persons with Disabilities* and related documents.
Interamerican Development Bank
To download Facilitando el Transporte para Todos* (Spanish)
International Centre for Accessible Transportation (Canada, in English and French)
Promoting universally accessible transportation systems.
International Transport Forum
Formerly the European Conference of Ministers of Transport (France, in English and French)
Go to Publications, then to the Catalogue of ECMT publications, then to “Accessibility for people with reduced mobility” to download:
- Improving Transport Accessibility for All: Guide to Good Practice* (159 pages)
- Improving Access to Public Transport: Guidelines for Transport Personnel* (25 pages)
- Improving Access to Public Transport* (82 pages, summarizes practices in four European cities)
- To download Cognitive Impairment, Mental Health, and Transport: Design with Everyone in Mind* go to www.internationaltransportforum.org/Pub/pdf/09impairment.pdf
- Further information on the above publications is available from Mary Crass, firstname.lastname@example.org.
Dr. C G B Mitchell (UK)
Advice on best practices and standards, presentations and workshops on accessible transport
National Center for Accessible Transportation (USA)
Research and other initiatives to improve access to transportation.
Project Action (USA)
Go to the Store to download their Toolkit for the Assessment of Bus Stop Accessibility and Safety* (79 pages) or Effective Approaches for Increasing Stop Announcements for Transit Operators,* and many other publications.
Rehabilitation Engineering Research Center on Accessible Public Transportation (USA)
The design and evaluation of accessible transportation equipment, information services, and physical environments.
Secretaria de Direitos Humanos (Brazil’s Secretariat for Human Rights, in Portuguese)
Search for the “Normas da ABNT” for Brazil’s accessible transportation norms.
SPTrans (São Paulo, in Portuguese)
Go to Atende, for Latin Americas largest door-to-door system for passengers with disabilities, or to frota acessivel for information on Sao Paulo's fleet of 3,900 accessible buses.
Transportation Research Board (USA)
An important site for readers interested in research in our field, perhaps best approached via key words, such as accessible transportation, in the Search box.
United Nations Development Programme (Malaysia, in English)
Click “Reports and Publications” then go to June, 2010 publications for A Review of International Best Practice in Accessible Public Transportation for Persons with Disabilities.
Victoria Transport Policy Institute (Canada)
The Transport Demand Management Encyclopedia is of special interest, as well as the many resources under "Documents."*
World Bank (USA)
Publications available to download include the Bus Rapid Transit Accessibility Guidelines*, in English or Spanish, and the Transit Access Training Toolkit,* in English, Spanish, or Portuguese. Also search for Thematic Group for Transport and Social Responsibility for reports on the work of this World Bank group.
Department of Transport (UK)
To download the UK's Designing and Operating Passenger Vessels and Passenger Shore Infrastructure: Guidance on Meeting the Needs of Persons with Reduced Mobility.
Disabled Persons Transport Advisory Committee (UK)
To download Revised Accessibility Specifications for Small Buses designed to carry 9 to 22 passengers*, for concise diagrams with specifications for steps and handrails at bus entrances, seat specifications, features for wheelchair users, and much more.
Elder Air Travel (USA, in English)
Publications and presentations enhancing airports and air travel for older adults.
COST 349: Accessibility of Coaches and Long Distance Buses for People with Reduced Mobility* (choose English or French)
Key accessible transport publications of the European Community
Click to download the following publications.
- COST 322: Low Floor Buses*
- COST 335: Passengers' Accessibility to Heavy Rail Systems*
(Several sources also address transit vehicles and facilities)
For Planning Complete Streets for an Aging America*
Access City Award, recognizing and celebrating European cities with over 50,000 inhabitants which take exemplary initiatives to improve accessibility in the urban environment.
Accessible Design for the Blind (USA)
Go here for detailed information about accessible pedestrian signals and detectable warnings. Accessible Pedestrian Signals: A guide to best practices* is available to download at this site.
Acessibilidade Portugal (In Portuguese)
Portugal's guidelines for access to buildings and pedestrian ways, along with many other materials. Or contact Pedro Homem de Gouveia at Pedro.email@example.com.
Americans with Disabilities Act
Go to the guidelines for Public Rights-of-Way, and other aspects of the built environment.* These are the official USA standards.
Antúnez-Balcázar Consultores (Mexico, in Spanish and English)
Consulting services regarding access and universal design of architecture and transport.
barrierefrei bauen mit nullbarriere.de (Germany)
Accessibility guidelines in German
Center for Inclusive Design and Environmental Access (USA)
...dedicated to improving the design of environments and products by making them more usable, safer and appealing to people with a wide range of abilities throughout their life spans.
Center for Universal Design (North Carolina State University, USA)
Type "The Principles of Universal Design"* in the search box to download these principles in any of multiple languages.
Department for Transportation (UK)
See pedestrian infrastructure guidelines under access to public transport above, especially the publication Inclusive Mobility.
Design for All Institute of India (English) Promotes universal design.
Institute for Human Centered Design (USA)
Information on universal design with an emphasis on buildings and public space.
Institute of Transportation Engineers (USA)
For the electronic toolbox for making intersections more accessible for pedestrians who are blind or visually impaired.
Instituto Uruguayo de Normas Técnicas (Uruguay)
Developing access norms for Latin America region.
Go to Accesibilidad (in Spanish)
Inter-American Development Bank
To download the Spanish Guía Operativa de Accesibilidad para Proyectos de Desarrollo Urbano, con Criterios de Diseño Universal* (45 pages, 2005) or its English or Portuguese versions, covering the theory and practice of universal design with a special emphasis on buildings and pedestrian ways.
Make Roads Safe (The Campaign for Global Road Safety) (UK and USA)
Calling on the international community to recognize road traffic injuries as a global health epidemic.
Oregon Department of Transportation (USA)
Click Standard Drawings to go to Roadway 700 Curbs, Islands, Sidewalks, and Driveways and click on the desired technical diagrams (e.g., sidewalk ramp details or accessible route islands).
A series of YouTube videos on Perils for Pedestrians, by John Wetmore.
Transportation Alternatives (USA)
To download materials on access to public space.
Wheelchair Access Penang (Malaysia, in English)
Illustrated posts by K.A. Tan
Materials on accessible transportation are often available at these sites or their links.
American Public Transportation Association
Associação Nacional de Transportes Públicos (Brazil, in Portuguese)
Community Transport Association of the United Kingdom
Community Transportation Association of America
The largest private transportation provider in the USA with worldwide experience in transport provision.
Unwin Safety Systems (United Kingdom)
Manufactures safety equipment including wheelchair securement systems, passenger seat belts, ramps, and domestic lifts.
A-Z BUS SALES, INC. (USA) An employee owned company whose mission is to fulfill customers' needs, wants, and expectations by providing mutually-beneficial transportation solutions.
Nelson\Nygaard Consulting Associates (USA)
"Planning transportation systems to build stronger communities."
Vehicle Technical Consultants (USA) A results oriented company that specializes in all aspects of Vehicle Maintenance Management, vehicle engineering, and more.
Adaptive Engineering Inc. (Canada, in English)
Portable wheelchair lifts for trains and aircraft as well as a range of other purposes.
Paratransit, Inc. (USA)
Creating independence through smart transit.
Yellow Cab Cooperative (San Francisco, USA)
San Franciscos largest taxi company is also a leader in the provision of ramped taxis for passengers with disabilities.
Luxor Cab (San Francisco, USA)
A pioneer in providing accessible taxi services in San Francisco.